HOW DO YOU SHIP PACKAGES?
Packages are shipped from West Lafayette, Indiana within two business days of order using shipping services available from United States Postal Service.
DO YOU SHIP WORLDWIDE?
No. We ship only to the United States and Canada.
WHAT ABOUT CUSTOMS?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees or delay when they arrive at your country.
HOW LONG DOES SHIPPING TAKE?
Shipping time varies by location. These are our estimates:
|LOCATION||*ESTIMATED SHIPPING TIME|
|United States, Canada||2-5 Business days|
DO YOU PROVIDE TRACKING INFORMATION?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
Yes, your items will be sent in one package unless you send us a particular request.
If you have any other questions, please contact us and we will do our best to help you out.